If you are new to the BankMobile service, it’s only natural that you may have some questions.This guide helps answer some of the most frequently asked questions about BankMobile and the process for receiving money from Adelphi.
The most common type of money BankMobile disburses to students are funds left over from financial aid awards, loads or grants after tuition has been paid. Students receiving these funds have usually requested this additional support to help with books and living expenses. Other types of money may include reimbursement for tuition overpayment or a dropped class. BankMobile uses the term “refund” but Adelphi may have another name for these funds, such as a disbursement, residual or a stipend.
You will use your Personal Code to make your refund selection at refundselection.com.
You will receive your Personal Code in the mail at your primary address on file with Adelphi. Just look for the bright green envelope and please make sure your address is up-to-date.
Delivery of refund money is a multi-step process. First, Adelphi draws funds from the respective loan and/or grant provider and applies it to your student account. Once this information is verified, it is sent to BankMobile. Once the specific refund information is received, it is processed and disbursed according to your selection.
Yes. Just log in to refundselection.com and select “refund preferences” from the “Refund” menu option. Once on the page, simply make your new selection and click the “Update Preference” button to complete the process. Be aware that your new selection will only affect future money you receive from Adelphi.
BankMobile will send you an email to the address you entered during setup. You can also view the status online at refundselection.com.
Designed exclusively with students in mind, BankMobile Vibe is a checking account that offers the power to bank anywhere, anytime. Plus there’s no monthly fee for students. If you select the BankMobile Vibe account as your refund choice, you will receive a temporary virtual Debit MasterCard® to use until your physical card arrives in the mail.
Visit refundselection.com or get easy answers anytime by using our online FAQ database.